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Walmart’s CEO rules out personalised pricing, including by its AI assistant

Monday, September 28, 2026Cristian DinaView original
Walmart’s CEO rules out personalised pricing, including by its AI assistant

Walmart will not use a shopper’s income, shopping history or urgency to charge them more, chief executive John Furner said in a letter to customers posted on 25 September. The pledge also covers Sparky, the retailer’s AI shopping assistant. “I want to tell you where we stand: We price the product, not the person,” Furner […]



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