When the Screen Is the Problem: Cars' Software Crisis

If you have ever fought your own dashboard to change the temperature in your car or answer a phone call, the data now backs you up. Infotainment systems have become the single largest source of complaints from new-car owners, and while nearly every other part of the modern vehicle is getting better, the screens are stuck in place. Roughly a quarter of everything owners gripe about now traces back to the multimedia stack.