JOSH BERSIN

6/8/2026

This week we welcome 450 senior HR leaders to our fifth annual Irresistible Conference at the beautiful USC campus in Los Angeles. I want to highlight the big announcements we’re making. First, the launch of The Josh Bersin Institute and the Global HR Excellence Certification Program. Yes, we’ve taken all our research, case studies, ... Read more» The post The Josh Bersin Institute, HR 2030, And The Global HR Excellence Certification. appeared first on JOSH BERSIN.

6/4/2026

One of the most interesting (and disruptive) aspects to enterprise AI is the simple fact that AI Agents and Superagents (read our HR 2030 architecture for more) are not “systems” or applications in the traditional sense. They are “your systems” that learn, grow, and “become your company.” In other words, an AI Agent that does ... Read more» The post The Enormous Potential For Microsoft Frontier Fine Tuning appeared first on JOSH BERSIN.

5/29/2026

Let me pose a controversial (but logical) premise: the price we pay for AI tools is going to start to skyrocket. And this price increase is going to have some very positive (and some distracting) effects. First, why will AI prices likely rise? It’s pretty simple: this is extremely expensive technology to deliver. Already,spending on ... Read more» The post AI Prices Are Going Up, Up, Up – And What This Means For Enterprise AI appeared first on JOSH BERSIN.

5/20/2026

This week Cornerstone, the largest provider of corporate learning technology (around $1 Billion in revenue, roughly four times the size of Docebo), launched its reinvention into the deep and complex world of AI. Let me detail what’s going on and give you my perspectives, as we prepare to launch HR 2030. Cornerstone Today Today ... Read more» The post Cornerstone Launches Its Reinvention, Helping to Redefine Corporate Learning appeared first on JOSH BERSIN.

5/17/2026

Last week SAP launched one of the most sweeping announcements in years – a complete enterprise AI architecture that Christian Klein, the CEO, claims makes SAP an AI company at its core. It’s called The Autonomous Enterprise. “The Autonomous Enterprise includes a unified AI platform for building, contextualizing and governing agents, an autonomous suite ... Read more» The post SAP’s Autonomous Enterprise – It Now Calls Itself An AI Company appeared first on JOSH BERSIN.

5/6/2026

ServiceNow just unleashed a barrage of announcements that set the stage for its goal: doubling revenue to $30 billion in the next four years. In a nutshell, they want to own the management tools, security, and front door to every AI agent in your company. And they’re going to ask you to pay for ... Read more» The post ServiceNow Bets Big on Enterprise AI With Vision of Managing Everything appeared first on JOSH BERSIN.

4/27/2026

Workday, a pioneer in enterprise applications for finance and HR, has struggled to reinvent itself in the age of AI. This week, in a compelling and integrated way, the company unveiled a clear strategy for the future, leveraging its almost $3 billion of acquisitions (HiredScore, Evisort, Paradox, Sana), a new management team, and a repositioning ... Read more» The post The Reinvention of Workday: From System of Record to Platform of Agents appeared first on JOSH BERSIN.

4/18/2026

As OpenAI and Anthropic talk about going public, everyone is fascinated. These two companies with battling CEOs make up the drama of today’s AI industry. And as more information comes out from their public offering, everyone is wondering how they will compete with each other. (Listen to my latest podcast on culture in AI companies... Read more» The post Could Microsoft Win The War For Enterprise AI? appeared first on JOSH BERSIN.

4/6/2026

As AI expands its role all over our companies, a big question comes up: What will AI Agents do to HR and all our human capital practices? One could imagine the HR department “going away” or being replaced by agents, and managers interacting with this AI Agent Cloud for hiring, pay, promotion, hourly scheduling, and ... Read more» The post Introducing HR 2030: A Vision For Agentic Human Resources appeared first on JOSH BERSIN.

3/31/2026

This week Gloat, a pioneer in skills intelligence and talent marketplace, launched a bold entry into the world of AI Agents for HR. It’s an interesting move, demonstrating how competition for core HR technology has emerged. Simply explained, Gloat is offering a toolset (Gloat Agentic HR) which uses all the business rules and security you ... Read more» The post Gloat Enters The Crowded War For AI Agents in HR appeared first on JOSH BERSIN.

3/26/2026

I am getting tired of reading stories about AI eliminating jobs. While AI does eliminate tasks and many routine activities, the real story is quite the opposite: AI makes jobs more interesting, more valuable, and ultimately more rewarding (financially and otherwise). I don’t say this because I’m an HR and HR technology analyst, but because ... Read more» The post Why AI Is A Massive Job-Creation Technology, Despite What You Think appeared first on JOSH BERSIN.

3/17/2026

This week Workday announced a bold and ambitious AI strategy around its new technology platform Sana. We have been partners and users of Sana for three years, so much of this discussion is also based on our own experience building our HR Superagent Galileo, which runs on Sana. Who Is Sana? First, it’s important ... Read more» The post Workday and Sana Unveil A Bold New Strategy For AI appeared first on JOSH BERSIN.

3/9/2026

We recently published our new Definitive Guide to Corporate Learning and defined a new role for L&D: Dynamic Enablement. In this role the training teams move beyond education and credentialization and use the expertise in their libraries (and from experts) to deliver “dynamic enablement” to employees in the flow of work. I used to call ... Read more» The post The World of Corporate Training Lurches Toward Enablement appeared first on JOSH BERSIN.

3/4/2026

Ok let me get you excited about our fifth-annual HR leadership conference, Irresistible 2026 at USC in Los Angeles. Here are the top 10 reasons to come and bring your team! We have an amazing set of speakers and attendees. Each year only 450 senior HR leaders join us, and this year we host ... Read more» The post Why You Should Not Miss Irresistible 2026, June 8-10, in Los Angeles appeared first on JOSH BERSIN.

3/2/2026

Last week Jack Dorsey, CEO of Block Inc. (makers of Square and CashApp) loudly announced plans to layoff 40% of its 10,000+ employees (4,000) and replace them with AI. The announcement was simple and there were few specifics about how this is going to take place. LinkedIn shows around 13,000 employees with most in engineering, ... Read more» The post Is Block’s Decision To Layoff 40% of Its Workforce A Bellwether Or Not? appeared first on JOSH BERSIN.

2/19/2026

Following our launch of The Definitive Guide to Corporate Learning, where we detail the enormous shift from formal training to AI-powered content and enablement, the vendor market is moving fast. In this article I want to highlight the major vendors so HR leaders and CLOs can get a sense of what’s going on. The ... Read more» The post The Enterprise Learning Tech Market Quickly Transforms Around AI appeared first on JOSH BERSIN.

2/17/2026

It’s a tumultuous time to be a leader. From the acceleration of AI to the change in global politics, I think it’s worth asking: *What has changed about leadership?* Over the years, I’ve read hundreds of books on leadership and it feels like trendy topic. From the foundational teachings of Peter Drucker to the command ... Read more» The post The World Is Accelerating: What Has Changed About Leadership? appeared first on JOSH BERSIN.

2/11/2026

Everywhere I go people talk about reskilling, upskilling, and accelerating the adoption of AI. This week I met with more than 200 CHRO’s in India and Singapore and the #1 topic was AI readiness: how can we accelerate AI fluency and capability in all areas of the company? Well we’ve been studying corporate training for ... Read more» The post New Research: How AI Transforms $400 Billion Of Corporate Learning appeared first on JOSH BERSIN.

1/24/2026

Human Resources (HR) has always struggled with two identities. Is HR a strategic partner, a driver of organizational value and inspired human capital growth? Or is it an administrative function, acting as the “company police,” here to enforce rules, policies, legal, and labor regulations? The first is a value creator and demands human skills; the ... Read more» The post The Great Reinvention of Human Resources Has Begun appeared first on JOSH BERSIN.

1/5/2026

Let’s talk about frontline workers, the most in-demand workforce in the world. These are the nurses, drivers, hotel workers, restaurant staff, airline employees, cleaners, technicians, and manufacturing workers we rely on every day. Our research shows that almost 80% of all workers (by number) take on these jobs, and their total wages are $6.5 Trillion ... Read more» The post UKG Stakes Out Leadership Position In $6.5 Trillion Market For Frontline Work appeared first on JOSH BERSIN.

12/22/2025

All year I’ve been studying the employment data and talking with press about the smallish impact of AI on the job market. Most of the slowdown in US jobs, from my data and conversations, has been driven by cost-cutting and general economic uncertainty, not explicit AI job replacement. Well going into 2026 the situation is ... Read more» The post Yes, AI Is Really Impacting The Job Market. Here’s What To Do. appeared first on JOSH BERSIN.

12/18/2025

The global market for professional development (training, certification, and upskilling) is over $400 billion, and almost a third of this is focused on topics and technologies that aren’t company specific. During the last three decades, much of this demand has been fulfilled by training providers: online course libraries, video libraries, simulations, expert assessments, and many ... Read more» The post The Collapse And Rebirth Of Online Learning And Professional Development appeared first on JOSH BERSIN.

12/3/2025

Today I want to celebrate the International Day of Persons with Disabilities, an important day that recognizes the needs of millions of people. My perspective, as a professional entering my later years, is that many of us are likely to have disabilities over time, so the more we understand the diversity of disabilities the ... Read more» The post Celebrating International Day of Persons with Disabilities appeared first on JOSH BERSIN.

11/30/2025

I just finished diving into the announcements at Microsoft’s Ignite conference and comparing them to the AI blitz from Google, OpenAI, and Anthropic. I have to say, at this point I think Microsoft is very likely to win a leadership position in the corporate market for AI, with a few big caveats. Before I explain ... Read more» The post Could Microsoft Walk Away With The Corporate AI Market? appeared first on JOSH BERSIN.

11/20/2025

AI platforms like Copilot, ChatGPT, Claude, and Gemini are amazing inventions. They leverage AI models trained on enormous amounts of publicly available web data to answer questions, coach and consult with users, and behave like human-like “agents” to address a wide range of business needs. Yet despite these capabilities, these models are “generic,” trained to ... Read more» The post The Josh Bersin Company Partners with Microsoft on Copilot Tuning for HR Experts appeared first on JOSH BERSIN.

11/8/2025

I just completed nearly 60,000 miles of travel across Europe, Asia, and the Middle East meeting with hundred of companies to discuss their AI strategies. While every company’s maturity is different, one thing is clear: AI as a business tool has arrived: it’s real and the use-cases are growing. A new survey by Wharton shows ... Read more» The post Gen AI Is Going Mainstream: Here’s What’s Coming Next appeared first on JOSH BERSIN.

10/26/2025

This is mindblowing. Today the BBC and EBU (European Broadcasting Union) published a detailed study which shows that around 45% of AI news queries to ChatGPT, MS Copilot, Gemini, and Perplexity produce errors. In other words, the “dangerously self-confident” AI systems we use are quite poor at giving us good analysis of news. While the ... Read more» The post BBC Finds That 45% of AI Queries Produce Erroneous Answers appeared first on JOSH BERSIN.

10/20/2025

Now that AI is part of our daily life, we see its impact on management. In this article I’d like to explain this important topic, and introduce you to our new research, “The Rise of the Supermanager.” A Brief History of Management If you read Peter Drucker and look at decades of research, ... Read more» The post The Rise Of The Supermanager appeared first on JOSH BERSIN.

10/15/2025

Just as we get used to intelligent chatbots, video generation, and AI-powered analysis, research, content generation, and simulation along comes another good idea: the “digital twin.” A “digital twin” is an idea which actually started in the 1960s, when NASA engineers built a digital replica of Apollo 13, the space ship which suffered an oxygen ... Read more» The post Arriving Now….. The Digital Twin. appeared first on JOSH BERSIN.

10/10/2025

I have the opportunity to meet many Chief HR Officers in my travels and they are all focused on AI transformation. They’re playing a pivotal role because ultimately AI transformation is not about technology: it’s about work, jobs, and people. Today we are publishing an interview with Patricia Frost, the CHRO of Seagate. Her ... Read more» The post The Pivotal Role Of Chief HR Officer in AI Transformation appeared first on JOSH BERSIN.

10/8/2025

This week we’re at SAP Connect and spent quite a bit of time with Dan Beck, President of Successfactors, the SAP leadership team, and a wide range of SAP Successfactors customers. I have to say, this was one of the most impressive array of enterprise-class AI announcements I’ve seen to date. SAP Intelligent Enterprise In ... Read more» The post SAP Jumps Ahead In AI Agents With Joule, HCM Features, And More appeared first on JOSH BERSIN.

10/5/2025

This week the AI market changed again, as the AI Slop tidal wave continues. On Tuesday, OpenAI launched Sora, a new video generator that allows people to create short AI video clips. Immediately following Instagram parent Meta introducing a short-form AI video generator called Vibes to compete. It seems the advertising-driven business model has ... Read more» The post AI Slop vs. AI Value: Can You Tell The Difference? appeared first on JOSH BERSIN.

9/23/2025

I’ve never seen such a massive, rapid, and optimistic investment in technology as we’ve seen with AI. 2025 capital spending by Google, Nvidia, Meta, Microsoft, OpenAI, and Amazon are over $900 billion, reaching almost 3% of US GDP. Why the optimism? Businesses are convinced that AI is the productivity technology of the future, and the ... Read more» The post The Rise Of The Supermanager: A New Role In The World of AI appeared first on JOSH BERSIN.

9/16/2025

Today, only a few weeks after acquiring Paradox and Flowise, Workday announced the acquisition of another AI company: Sana Labs (for $1.1 billion). Sana, the company that we partner with for Galileo and Galileo Learn, is a pioneering AI-native platform designed for learning, knowledge management, and agentic applications. The Sana Agent and ... Read more» The post Workday Acquires Sana To Transform Its Learning Platform And Much More appeared first on JOSH BERSIN.

9/10/2025

Today we learned that OpenAI just signed a five-year deal with Oracle to spend $300 Billion on data centers (this is five-times Oracle’s annual revenues today), more or less doubling Oracle’s annualized revenue in one transaction. Oracle’s stock went up about 35% or more. This $300 billion deal can now be added to more than ... Read more» The post Is The Tech Market Going Nuts? appeared first on JOSH BERSIN.

9/5/2025

OpenAI, the company that’s disrupting the job market, has decided to get into job matching and placement. They call it The Open AI Jobs Platform, and its designed to provide economic opportunity for all. Interestingly, this is the same language LinkedIn used in March of 2008 when they launched LinkedIn Recruiter. later acquiring Lynda.com... Read more» The post OpenAI Gets Into Job Placement While The Job Market Crashes appeared first on JOSH BERSIN.

8/21/2025

Today Workday announced the acquisition of Paradox.ai, the pioneer in AI-based conversational recruiting. As I detail in my podcast, this deal could be far more than an addition to Workday’s recruitment offering. It could significantly expand Workday into the front-line worker market, broaden the product portfolio, and deepen Workday’s AI expertise. Paradox was ... Read more» The post Workday to Acquire Paradox. A Bigger Deal Than You Think. appeared first on JOSH BERSIN.

8/12/2025

The statistics on employee engagement and happiness are shocking. Gallup’s 2025 data shows that only 21% of workers are fully engaged (down 10% from last year), only 27% of managers are engaged (down 11%), 66% of employees are “suffering,” and 8% are “struggling.” And there’s more distressing news. The 2025 World Happiness Report shows that ... Read more» The post Employee Engagement and Happiness Crisis. What Should We Do? appeared first on JOSH BERSIN.

8/4/2025

Introducing Galileo® for Managers, the leadership guru at the fingertips of every manager. It’s hard to be a manager: hiring people, setting goals, creating alignment, and coaching can be difficult. And expectations for leaders are high: companies are trimming mid-level leaders every day. What if you had an AI agent trained on every possible ... Read more» The post Introducing Galileo™ for Managers, The Leadership Guru At Your Fingertips appeared first on JOSH BERSIN.

7/27/2025

We’ve now spent years debating the use of AI for human decision-making: who to hire, who to promote, how much to pay someone, and hundreds of other things. Leaders are faced with complex, difficult decisions every day: can we trust AI to make them for us? I’d suggest the answer is no, and that’s the ... Read more» The post Can AI Beat Human Intuition For Complex Decision-Making? I Think Not. appeared first on JOSH BERSIN.

7/25/2025

This week the White House issued a dynamic, pro-business AI Action Plan focused on “winning the race” for AI supremacy. As I discuss in today’s podcast, this 28 page document details the Government’s comprehensive policies to support infrastructure-building, energy production, and investments in AI across government, the military, commercial businesses, and our own careers.... Read more» The post Understanding America’s AI Action Plan appeared first on JOSH BERSIN.

7/16/2025

Have you ever wondered where all your personal and professional data goes? Here’s a peek into the multi-billion dollar “people data” market. One of the most dynamic and important parts of our economy is the marketplace for people data. Every recruiter, location planner, HR executive, economist, university head, and government planner wants to know where ... Read more» The post People Data For Sale: How The Talent Intelligence Market Really Works appeared first on JOSH BERSIN.

7/8/2025

If you think software programming is a techie niche for hoodie-clad coders pounding on keyboards, think again. Welcome to a new era, one where every business leader, HR professional, and even frontline manager is, in effect, a software engineer. That may sound strange, but stay with me. Because this shift is about empowerment, AI, and ... Read more» The post Prompting is Programming: We’re All Software Engineers Now! appeared first on JOSH BERSIN.

7/1/2025

I’m continuously surprised by the hyperbolic articles and comments about AI ruining the job market, the web, or our lives. Yuval Noah Harari believes this is an existential change to humanity. Mark Benioff claims that 30-50% of Salesforce ops is now done by AI. And media sites like The Verge (Nilay Patel) worry that all ... Read more» The post Why AI Harm To Jobs and Humanity are Vastly Over-Hyped appeared first on JOSH BERSIN.

6/24/2025

Imagine if you knew every task of every worker in your company. With such a database you could quickly make decisions about what to automate, where to centralize work, and what business platforms to buy. This is the goal of Reejig’s new Work Architecture Platform, launching today. Let me explain. Just as talent intelligence ... Read more» The post Reejig Launches Work Architecture Platform To Speed Transition to AI appeared first on JOSH BERSIN.

6/22/2025

This week we launched the culmination of three years of research into the leadership and HR strategies of the world’s leading “Superworker Companies,” the highest performers in their industries.  More than three years ago we started the GWI (Global Workforce Intelligence) project. Using data intelligence from Eightfold, we examined the skills, ... Read more» The post AI Pacesetters: Six Secrets of The Superworker Company appeared first on JOSH BERSIN.

6/12/2025

This week we launched a bold new course “Reinventing L&D: Join The Revolution,” a comprehensive program filled with information and case studies on the reinvention of corporate learning. Not only is this course essential to training and HR professionals, it’s also a mandate for people with roles in sales enablement, manufacturing training, and ... Read more» The post New Galileo Certificate Program – Reinventing L&D: Join The Revolution! appeared first on JOSH BERSIN.

6/6/2025

By Kathi Enderes, SVP Research and Global Industry Analyst with comments by Josh Bersin The Workday Innovation Summit 2025 was more than an analyst meeting: it was a signal that Workday is attempting a full-scale reinvention. Under CEO Carl Eschenbach and Board Chair Aneel Bhusri, Workday is shifting from a product-centric model to an ... Read more» The post The Workday Economy – As AI Disrupts, A New Strategy Emerges appeared first on JOSH BERSIN.

6/1/2025

As many of you know, we believe we’re beginning a massive AI revolution in corporate learning. This revolution will dramatically change what L&D does, how L&D operates, and how the content and coaching market evolves. In this article I’ll update you on the major vendors and give you a roadmap for evolution. Paradigm Shift: ... Read more» The post The L&D Revolution: Docebo Goes AI-Native, Sana Expands, What Do You Do? appeared first on JOSH BERSIN.

5/30/2025

All of a sudden, there’s a theme and meme that entry-level jobs are going away. Even Dario Amodei, the CEO of Anthropic, recently told Axios that 50% of white collar jobs may go away, leaving us with a 20% unemployment rate. (video interview below) Okay, let me get my head screwed on straight here, ... Read more» The post No, Entry Level Jobs Are Not Going Away. appeared first on JOSH BERSIN.

5/21/2025

Today we are excited to launch Galileo Learn™, a revolutionary new platform for corporate learning and professional development. Originally designed as a major upgrade to The Josh Bersin Academy, Galileo Learn™ is a paradigm-shattering system which leverages AI, the Galileo Agent, and more than 700 new courses and professional development experiences derived from ... Read more» The post Galileo Learn™ – A Revolutionary Approach To Corporate Learning appeared first on JOSH BERSIN.

5/16/2025

I adore the human resources profession. These folks are responsible for hiring, development, leadership development, and some of the most important issues in business. And despite the history of HR being considered a compliance function, the role is more important than ever. CHRO salaries, for example, have increased at 5-times the rate of CEO pay ... Read more» The post Yes, HR Organizations Will (Partially) Be Replaced by AI, And That’s Good appeared first on JOSH BERSIN.

5/7/2025

Today we are making two momentous announcements about Galileo®, both focused on making Galileo available “in your flow of work.” First, we are announcing the deep integration of Galileo into the ServiceNow AI platform, known as Now Assist. This means any user of Now Assist can ask questions about HR, leadership, ... Read more» The post Galileo Now Embedded Into ServiceNow and HiBob appeared first on JOSH BERSIN.

4/26/2025

I just spent a week in London meeting with several dozen companies and most of the discussion was about AI. The overwhelming majority of the conversations were about how companies are struggling, pushing, and agitating about the implications of AI, both within HR and within their teams. Coming from the CEO and CFO, HR team ... Read more» The post The End of HR As We Know It? AI Is Starting To Change Everything. appeared first on JOSH BERSIN.

4/23/2025

Today Microsoft announced a wide range of Copilot features, many focused on Agents (research agent and analyst agent, agent development and management tools, and personal productivity features). But one feature set that is significant to HR is Microsoft’s new skills infrastructure: a skills-inference agent (and a skills management agent) that lets companies identify ... Read more» The post Microsoft Launches People Skills In Copilot, Altering The HR Tech Market appeared first on JOSH BERSIN.

4/16/2025

As many of you learn about AI and how to redesign your work, the “Superworker” story is now becoming real. In addition to dozens of AI case studies available in Galileo®, we just published the following explainer video to help you understand the four-stages of AI automation. Share with your teams and ... Read more» The post The Rise of The Superworker: Four Stages of AI Explainer Video appeared first on JOSH BERSIN.

4/15/2025

Degreed is one of the most interesting business stories in the HR tech space. Founded in 2012, the company pioneered the idea of a Learning Experience Platform (LXP) to let anyone find and consume any form of learning. The original vision, which was well ahead of its time, was to democratize content beyond the clunky ... Read more» The post Degreed Plots A Comeback With Major AI Announcements appeared first on JOSH BERSIN.

4/9/2025

Introducing the Mercury release of Galileo™, the world’s most powerful AI agent for HR. This upgrade adds reasoning power and new data to Galileo, increasing its power by an order of magnitude. Galileo is more than an AI assistant: it has become a consultant, now delivering world-class benchmarking and talent intelligence at your fingertips.... Read more» The post The Mercury Release of Galileo™ Signals a New Era for Intelligent Agents appeared first on JOSH BERSIN.

3/30/2025

Over the last six months we’ve seen much evidence of a white-collar recession. Employees have stopped changing jobs, wage growth is slowing, and research shows that workers with college degrees are the least “in-demand” in the market. Note this new research by ADP which shows that jobs requiring advanced degrees (“extensive preparation”) are ... Read more» The post The White Collar Recession Is Real: What Should We Do About It? appeared first on JOSH BERSIN.

3/16/2025

Let me posit an important question: if your CEO or CFO asks you to use AI to improve productivity, what would you do? Would you use the “chainsaw” model of efficiency and lay off 10% of the employees? Or would you thoughtfully redesign jobs around AI? This week I talked with dozens of companies ... Read more» The post Job Redesign Around AI: Work Intelligence Tools Arrive appeared first on JOSH BERSIN.

3/6/2025

The $360 billion corporate learning industry has entered a revolution, and we invite you to join us on this journey. Today we launch our 2025 Corporate Learning In The Age of AI Study, and we encourage you to participate. Why L&D Reinvention Is So Urgent Corporate learning is a massive imperative: companies spend ... Read more» The post A Revolution In Corporate Learning Begins, Join The Journey appeared first on JOSH BERSIN.