Adidas offers ecommerce-as-a-service (EaaS) featuring AI agents

Apparel brand Adidas is running Audi Revolut F1 Team, offering ecommerce-as-a-service (shortened as EaaS or ECaaS) and integrating artificial intelligence (AI) agents from technology provider Salesforce. Adidas senior project manager Dominik Seeberger shared how the retailer leveraged Salesforce technology to launch EaaS, a new business model for Adidas. That unlocked a more than $100 million […]

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