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DoorDash unveiled its new service for returns, along with other new app features and retail partners using its marketplace on Sept. 29 at its Dash Forward event in San Francisco. The last-mile delivery app, which recently added Costco deliveries in the U.S. and joined Lowe’s and Wing to pilot drone delivery, also showed off its […] The post DoorDash prepares nationwide Returns service, welcomes new retailers to marketplace appeared first on Digital Commerce 360.
A.P. Moller-Maersk has begun managing the North American distribution network for consumer brand manufacturer Puma. Puma and Maersk said their “partnership has expanded well beyond ocean shipping.” Maersk is now operating more than 2 million square feet of Puma’s distribution network, including automated warehouses in Arizona, California and Indiana. Helmut Leibbrandt, senior vice president of […] The post Puma, Maersk expand distribution relationship in North America appeared first on Digital Commerce 360.
The electrical supplies and services distributor Rexel announced that it plans to acquire the specialty wire and cable distributor GCG in a deal that could bolster revenue for the new parent company. Rexel, which is headquartered in France, valued GCG at $1.4 billion in the transaction, according to a Rexel press release. The company has […] The post Rexel agrees to acquire wire and cable distributor GCG in $1.4 billion deal appeared first on Digital Commerce 360.
Adobe has released its forecast for the 2026 holiday shopping season, projecting that online sales in the last two months of the year will reach $275.1 billion. It said it based its forecast on more than 1 trillion visits to U.S. retail sites, 100 million SKUs and 18 product categories. The company refers to the […] The post Adobe projection: 2026 online holiday sales to reach $275.1 billion appeared first on Digital Commerce 360.
Tractor Supply has opened a distribution center in Nampa, Idaho, the retailer’s 11th such facility. The distribution center is 865,000 square feet, and the retailer said it will bring 500 full-time jobs to the region. It features additional acreage for future expansion, according to the retailer, as well as 80 truck docks that it said […] The post Tractor Supply opens latest distribution center in Idaho appeared first on Digital Commerce 360.
TD Synnex Corp. reported record revenue of $21.6 billion for its fiscal Q3 ended Aug. 31. That was a 37.7% increase in revenue year over year and above the high end of its own outlook. Non-GAAP gross billings reached $31.8 billion, up 40% year over year. The results continued a streak of record quarters for […] The post TD Synnex posts record Q3 revenue of $21.6 billion as Hyve business more than doubles appeared first on Digital Commerce 360.
Essendant has sold its Boardwalk, Gen, and Windsoft private-label janitorial and facility supply brands to ORS Nasco, the latest move in the Deerfield, Illinois-based distributor’s ongoing retreat from the office products and facilities supplies market. The divestiture comes as Essendant faces a lawsuit from TD Synnex, which alleges the former stopped making payments owed under […] The post Essendant sells off brands as ORS Nasco makes acquisitions appeared first on Digital Commerce 360.
Stitch Fix returned to revenue growth in fiscal 2026, marking a milestone in the online styling retailer’s turnaround effort. Customers spent more, while the company also pointed to growing adoption of its Vision AI tool. For its fiscal 2026 ended Aug. 1, Stitch Fix generated $1.35 billion in net revenue, up 6.4% from $1.27 billion […] The post AI becomes larger part of Stitch Fix strategy as Q4 revenue grows appeared first on Digital Commerce 360.
Best Buy is pushing artificial intelligence (AI) into areas of its operations in 2026, and its leadership team has described wider ambitions for how Best Buy will use AI to achieve near-term objectives. In March, while speaking at the UBS Global Consumer and Retail Conference, Best Buy CEO Corie Barry called AI “a huge enabler […] The post Ecommerce Trends: How Best Buy is using AI appeared first on Digital Commerce 360.
Lowe’s said it has become the first home improvement retailer to offer drone delivery for online orders, working with Alphabet’s Wing and DoorDash on deliveries. The newest fulfillment method delivers select home improvement products directly to Lowe’s DIY and Pro customers in as fast as 20 minutes, the retailer said. Its drone delivery pilot is […] The post Lowe’s launches drone delivery in partnership with Wing, DoorDash appeared first on Digital Commerce 360.
JD Sports has deployed Algolia as the retailer’s governing intelligence layer on which to build its agentic commerce strategy. Announced Sept. 22, the companies seek to enable product discovery and shopping through agentic artificial intelligence (AI) platforms. JD Sports initially implemented Algolia into its tech stack in 2024. Since then, JD Sports said: Revenue from […] The post JD Sports deploys Algolia for agentic commerce strategy appeared first on Digital Commerce 360.
Sports apparel and merchandise retailer Fanatics has named Afterpay as its preferred partner for buy now, pay later (BNPL) payments processing. The move means that shoppers across Fanatics’ ecommerce sites can now use Afterpay’s “Pay in 4” and “Pay Monthly” offerings. Pay in 4 allows consumers to make their purchases and then complete their payments […] The post Fanatics names Afterpay as preferred BNPL partner appeared first on Digital Commerce 360.
Hills Distribution and PexUniverse have announced a partnership, expanding each company’s role in distributing parts in the heating, ventilation and air conditioning (HVAC) space. Hills Distribution describes itself as a platform of independent plumbing, HVAC and hydronic distributors. PexUniverse describes itself as an ecommerce distributor for plumbing, heating and HVAC parts and supplies. Hills Distribution […] The post Hills Distribution adds PexUniverse for HVAC ecommerce expansion appeared first on Digital Commerce 360.
As a retailer with high-value products, La Joya Jewelry is in a fortunate situation to be able to weather changes in fulfillment costs, according to founder Nishit Mehta. La Joya sells exclusively online, through a mix of its direct-to-consumer (DTC) website and through Amazon and Walmart’s marketplaces. Founded in 2020, the retailer sells lab-grown diamonds […] The post La Joya Jewelry navigates channels, rising costs in its fulfillment appeared first on Digital Commerce 360.
Trane Technologies is expanding its artificial intelligence (AI) offerings for building owners and facilities teams, including a new maintenance platform designed to centralize equipment records and maintenance workflows and help inform repair and replacement decisions. The heating, ventilation and air conditioning (HVAC) and climate control equipment manufacturer announced that the offerings will span building analytics, […] The post Trane Technologies adds AI tools for repairs and part replacements appeared first on Digital Commerce 360.
Costco saved a place for DoorDash in its plans to expand delivery options in the U.S., opening up options for orders through the same-day, last-mile platform. DoorDash’s announcement represented a significant expansion of its relationship with Costco, which already included service in Australia, New Zealand, Sweden, Iceland and Puerto Rico. It also arrived on Sept. […] The post Costco launches nationwide on DoorDash appeared first on Digital Commerce 360.
One change to how Rugs Direct boxes its products has saved the retailer money while making delivery easier, according to Sharon Gautschi, chief merchandising officer of Elevated Brands Group. “This is not glamorous, but it’s so glamorous to me,” Gautschi told Digital Commerce 360. “We’ve shifted to folding hand-tufted rugs.” Rather than rolling all its […] The post 1 simple change that helped Rugs Direct improve delivery costs appeared first on Digital Commerce 360.
Office Depot’s parent company, formerly known as The ODP Group, has rebranded as Office Depot Group, retiring its distribution business’s name, ODP Business Solutions, in favor of Office Depot Business. The move unifies the 40-year-old Office Depot brand across both its retail stores and B2B distribution operations. Company officials applauded the move as providing branding […] The post The ODP Group rebrands as Office Depot Group, ditches ODP Business Solutions name appeared first on Digital Commerce 360.
Health & beauty brand Dr. Squatch has been planning for peak sales events in 2026 since January, when it began preparing for Amazon Prime Day and the Cyber 5. Dr. Squatch sells through retailers, direct-to-consumer (DTC) from its own website, and on the Amazon marketplace. It had a “very strong” Prime Day on Amazon in […] The post Why Dr. Squatch starts Cyber 5 preparations in January appeared first on Digital Commerce 360.
Artificial intelligence (AI) platforms are wielding increasing influence on where and how customers shop online — and as they do, retailers appear to be changing how they spend on marketing and ads. The findings come from new research published by Northwestern University’s Retail Analytics Council and the AI-powered shopping assistant maker Minty. In their findings, published […] The post Ecommerce Trends: How marketing budgets are adapting to AI-driven purchases appeared first on Digital Commerce 360.
Costco is taking its Uber Eats delivery partnership nationwide, expanding from 17 states to nearly 600 warehouse locations across all 47 states where the retailer operates. Instacart remains a major delivery partner and continues to power several of Costco’s delivery experiences. But now the warehouse retailer is continuing to broaden its delivery network for last-mile […] The post Costco brings Uber Eats delivery to new US locations appeared first on Digital Commerce 360.
Best Buy is bringing ChatGPT into its holiday shopping strategy, giving customers another way to find gifts and buy products without leaving the AI platform. In a Sept. 14 blog post, Best Buy noted that shoppers can “find gift ideas and shop Best Buy products through ChatGPT,” including completing purchases directly in the chat interface. […] The post Best Buy opens up gift-buying and discover through ChatGPT ahead of holidays appeared first on Digital Commerce 360.
In early 2026, leading online retailers that had spoken with Digital Commerce 360 about traffic from artificial intelligence platforms shared a consistent metric: less than 2% of their website referrals had come from AI. Now, in the final months of 2026, trends among leading retailers indicate that AI site traffic is generally accounting for about […] The post How AI referrals are impacting traffic at 4 online retailers appeared first on Digital Commerce 360.
Watsco Inc. will acquire plumbing and heating, ventilation and air conditioning (HVAC) distributor The Granite Group. The deal, announced on Sept. 14, adds 82 locations to Watsco’s network and deepens its push into plumbing distribution. Terms were not disclosed, and the deal is expected to close following standard regulatory approvals. Watsco is the largest HVAC […] The post Watsco expands plumbing footprint with acquisition of The Granite Group appeared first on Digital Commerce 360.
When Ben Spiegel joined Polywood in 2025, he didn’t anticipate 75% of the outdoor furniture retailer’s sales would come from ecommerce. He joined the retailer as chief information officer in April 2025 before becoming chief digital officer about a year later. Prior to that, he worked at Health & Beauty and consumer-packaged goods merchants, where […] The post Holidays, made-to-order process drive Polywood sales appeared first on Digital Commerce 360.
Just 14% of Draco Diamond’s web traffic comes from returning users, but they account for 78% of the jewelry retailer’s sales, according to founder Garrett McMartin. That includes users who navigate to Draco Diamond’s site multiple times, leaving and coming back repeatedly in their product-research processes. He gave an example that a consumer might come […] The post How Draco Diamond limits discounts while driving sales appeared first on Digital Commerce 360.
Less than two weeks after Shein’s initial public offering in Hong Kong, the online marketplace that made its name in fashion opened the doors to a new warehouse in Lebanon, Indiana. Shein’s latest distribution warehouse in the U.S. measures 737,000 square feet, according to the company’s official announcement. The heavily automated facility marks an expansion […] The post Shein expands U.S. fulfillment network with 737,000-square-foot Indiana warehouse appeared first on Digital Commerce 360.
Months after the 2026 FIFA World Cup final — the event with the biggest impact on Soccer.com sales — the retailer is planning for the Cyber 5. The five-day period from Thanksgiving through Cyber Monday generates traffic increases for the retailer, as do other sales holidays such as Memorial, Independence and Labor days. “Those are meaningful […] The post How Soccer.com’s World Cup lift could extend to Cyber 5 appeared first on Digital Commerce 360.
Circle Internet Group has signed a definitive agreement to acquire Tazapay, a Singapore-based business-to-business (B2B) cross-border payments company, in a deal aimed at accelerating adoption of its USDC stablecoin for global commerce. Meanwhile, Tazapay brings more than $25 billion in annualized payment volume, banking in over 100 markets, and 60-plus fintech partners. Circle said that […] The post Circle-Tazapay deal aims to accelerate USDC adoption in cross-border B2B payments appeared first on Digital Commerce 360.
Sponsor content is created on behalf of and in collaboration with Lunar Link by DigitalCommerce360. Our editorial staff is not involved in the creation of the sponsored content. What is rtb.com? A retargeting platform is an advertising system that serves targeted ads to users who have previously visited a specific website or interacted with a […] The post Take Control of Your Ads with Self-Serve Retargeting Platform appeared first on Digital Commerce 360.
Target is weaving artificial intelligence (AI) into more everyday shopping tasks, from finding products in a photo to picking up where shoppers left off online. In a Sept. 8 blog post, the retailer highlighted several AI-powered shopping features it has rolled out since 2025. These include Photo Search, which lets shoppers upload images to find […] The post Target deepens AI push, adding photo search and review insights appeared first on Digital Commerce 360.
FedEx launched a new set of digital trade tools it designed to help businesses in a dynamic global environment to navigate tariffs, customs requirements and cross-border shipping costs before packages reach international borders. The carrier designed its new tools, packaged under the name Global Trade Navigator, to enable businesses to look up tariff codes, estimate […] The post FedEx targets cross-border ecommerce challenges with Global Trade Navigator tools appeared first on Digital Commerce 360.
Lowe’s Companies Inc. made artificial intelligence (AI) a priority in a wave of new Lowe’s executive promotions for September. Its list of changes included adding AI to the formal title of Seemantini Godbole, Lowe’s chief information officer. And the value the home improvement retailer places on its AI tools spans both its consumer and Pro […] The post Ecommerce Trends: How Lowe’s is using AI appeared first on Digital Commerce 360.
Rugs Direct has rolled out its on-site AI-powered conversational assistant, Ask Cleo, and it’s driving increases in key performance indicators. The retailer falls under Elevated Brands Group, also the parent company Lightopia. Elevated Brands Group launched Ask Cleo as separate rollouts for each retailer. Lightopia debuted Ask Cleo on its site in May, with Rugs […] The post Rugs Direct adds AI assistant Ask Cleo for site search, PDP support appeared first on Digital Commerce 360.
Instacart has launched an artificial intelligence assistant, Clementine, for grocery shopping support while adding new partners for its existing enterprise AI tool Cart Assistant. As of Sept. 9, Instacart users in North America can tap Clementine for “the hardest parts of grocery shopping,” according to the company. It referred to decisions such as what to […] The post Instacart launches AI assistant Clementine, agentic commerce integrations appeared first on Digital Commerce 360.
United Natural Foods Inc. (UNFI) reported decreasing sales in both its fiscal Q4 and full-year 2026, which ended Aug. 1, attributing the drop to “adverse impact from planned optimization actions” and “short-term project work.” CEO Sandy Douglas said UNFI’s progress demonstrates the strength of its customer base. He added that in its fiscal 2027, UNFI […] The post UNFI sales dip in Q4 as it laps year since cyber attack appeared first on Digital Commerce 360.
Sponsor content is created on behalf of and in collaboration with PRNEWS.IO by DigitalCommerce360. Our editorial staff is not involved in the creation of the sponsored content. The Anaheim firm spent years fighting counterfeits of its signature Jack Rack key holders across marketplaces. On Temu, it found IP protection at several stages. The firm now […] The post How a California Rock-Merch Maker Found Growth and IP Protection on Temu appeared first on Digital Commerce 360.
Neighborhood Intelligence — the company that rebranded from Bed Bath & Beyond Inc. — and F9 Brands have ended their acquisition agreement. In April, Bed Bath & Beyond Inc. had planned to acquire F9 Brands’ assets as part of a $150 million deal. The acquisition would have included $37 million in cash and about 16 […] The post Neighborhood Intelligence, F9 Brands end acquisition agreement appeared first on Digital Commerce 360.
Sponsor content is created on behalf of and in collaboration with Bazoom by DigitalCommerce360. Our editorial staff is not involved in the creation of the sponsored content. Getting a customer to your online store already costs money through paid ads, SEO content, influencer deals, and email sequences. The smarter play is pulling more revenue from […] The post Product Bundling: How Online Retailers Grow Order Values Without Growing Acquisition Costs appeared first on Digital Commerce 360.
Lowe’s Companies Inc. announced a slate of new executive appointments encompassing five roles that it said would support the company’s “Total Home” strategy. The leadership titles, which became official on Sept. 1, according to a filing made with the U.S. Securities and Exchange Commission, have implications for a range of operations at the Home Improvement […] The post Lowe’s names execs to oversee Pro services and AI appeared first on Digital Commerce 360.
Beauty retailer Sephora is debuting on TikTok Shop, launching a new “Sephora Drop Shop” experience that turns product launches into monthly livestreamed events featuring celebrity hosts, brand founders and creator content. Piloting in the U.S. starting Sept. 19, the format is geared to resonate on TikTok’s beauty-heavy social video platform. Sephora will hope to convert […] The post Sephora plans exclusive drops for TikTok Shop appeared first on Digital Commerce 360.
Amazon has added two new capabilities to Alexa for Shopping, its artificial intelligence (AI) retail agent. The updates let shoppers track new product releases across the web and verify whether suspicious emails or texts actually came from Amazon. The mass merchant detailed both features in separate blog posts this week, saying they are now available […] The post Amazon adds ‘update me when’ feature to Alexa for Shopping appeared first on Digital Commerce 360.
Descartes Systems Group has acquired Extensiv, the former announced Sept. 1, extending its fulfillment capabilities. Extensiv provides artificial intelligence (AI)-powered warehouse management and fulfillment technology for third-party logistics (3PL) providers and their merchant partners. Descartes is a logistics software provider. As of Sept. 4, 2026, the Extensiv homepage features a logo reading “Extensiv + Descartes.” […] The post Descartes acquires Extensiv, adding AI tech to fulfillment solutions appeared first on Digital Commerce 360.
David’s Bridal deployed Forter’s fraud-prevention platform, a move the retailer said improved transaction approval rates. The retailer said the deployment, completed within six days, is its latest step in its “Aisle to Algorithm” transformation. David’s Bridal seeks to expand its company beyond traditional retail, increasingly incorporating its AI-powered wedding planning and marketplace platform, Pearl. It […] The post David’s Bridal touts 99.78% approval rate after anti-fraud solution rollout appeared first on Digital Commerce 360.
The list of online retailers getting the most help from artificial intelligence (AI) traffic sources in 2026 continues to shift — and as it does, the platforms playing the biggest roles in sending that traffic are evolving as well. In July alone, Adobe Analytics showed AI-associated referral traffic to ecommerce sites rising by 62% year […] The post Ecommerce Trends: Which AI sources are sending referral traffic to online retailers? appeared first on Digital Commerce 360.
Health and beauty brand Dr. Squatch has added personalized product recommendations to its post-purchase experience, using tracking pages to lift revenue. Dr. Squatch said it has seen a 31.89% click-through rate for product recommendations on tracking pages. Additionally, Dr. Squatch generated $32,978 in revenue that it directly attributed to those post-purchase recommendations in Q1 2026. […] The post Dr. Squatch drives revenue through post-purchase tracking page adjustments appeared first on Digital Commerce 360.
Anthropic made its ambitions to compete against OpenAI and Google in agentic commerce clear with the release of new features for Claude, its suite of artificial intelligence (AI) tools. The new Claude options will build on what Anthropic has already learned, observing how retailers have built and used custom agents with the existing platform, a […] The post Anthropic debuts Claude features focused on agentic commerce appeared first on Digital Commerce 360.
Batteries Plus just released its proprietary artificial intelligence (AI) with the goal of supporting franchise development and improving the customer experience. Three separate tools will assist the retailer with finding new franchise owners, answering store phone calls, and helping associates and customers find the right product faster, Batteries Plus said. The rollout, announced Aug. 31, […] The post Batteries Plus launches 3 new AI tools appeared first on Digital Commerce 360.
The U.S. Postal Service (USPS) has filed a notice with the Postal Regulatory Committee (PRC) to implement what it called a “temporary price change” for some of its package products before the 2026 peak holiday season. USPS said it filed the notice Aug. 25. The carrier anticipates the rates taking effect at midnight on Oct. […] The post USPS plans price change ahead of 2026 holiday season appeared first on Digital Commerce 360.
Parts Town Unlimited signed a lease with plans to bring a new fulfillment center to the Atlanta area, expanding the Illinois-based distributor’s capabilities in the region. The location, known as Jackson 85 North and located at 85 North Business Park in Pendergrass, Georgia, gives Parts Town 538,450 square feet of space to use. The company […] The post Parts Town expands distribution network with Atlanta-area fulfillment center appeared first on Digital Commerce 360.
Department store giant Kohl’s raised its full-year 2026 outlook even as Q2 sales dipped 0.9% year over year to $3.3 billion, while digital sales improved over the same period. The outlook was buoyed in part by approximately $150 million in tariff refunds during the quarter. Despite a rosier outlook, company officials said challenges remain. “We […] The post Kohl’s digital sales grow as AI shopping tools help conversion, despite Q2 overall sales decline appeared first on Digital Commerce 360.
W.W. Grainger Inc. is acquiring Adroit Worldwide Media (AWM), a technology company focused on artificial intelligence (AI), tracking and access control for job sites. The cash deal for $210 million will bring AWM’s tech, talent and intellectual property to Grainger and its inventory management operations. Why Grainger is acquiring AWM Grainger specifically noted in its […] The post Grainger acquiring AWM in $210 million deal appeared first on Digital Commerce 360.
Williams‑Sonoma Inc. reported that its net revenue grew 6.7% year over year in its fiscal Q2, even as the housing market remained stubbornly stagnant. Along the way, the home furnishings retailer expanded its lineup of artificial intelligence (AI)-powered shopping tools, including a new assistant, Otto, on the Pottery Barn website. For the fiscal quarter ended […] The post Williams-Sonoma revenue from AI assistant grows 620% in Q2 appeared first on Digital Commerce 360.
Amazon sales may be high enough for the company to rank No. 1 in Digital Commerce 360’s Top 1000 Database. However, that database — which primarily tracks online merchants’ annual ecommerce sales, conversion, growth and vendor use — recently added a new ranking system where Amazon ranks significantly lower, and for good reason. In the […] The post Ecommerce Trends: What’s different about Amazon’s approach to AI commerce appeared first on Digital Commerce 360.
Salesforce and Anthropic have expanded upon their existing partnership to develop Claudeforce, the companies announced Aug. 26. The details came ahead of Salesforce’s quarterly earnings call. The expansion formally launches with “Salesforce in Claude,” the latter of which is Anthropic’s platform. That plugin comes with 37 prebuilt sales skills, enabling sellers and artificial intelligence (AI) […] The post Salesforce, Anthropic expand partnership to develop Claudeforce integrations appeared first on Digital Commerce 360.
Furniture retailer Povison considers traffic referrals from artificial intelligence (AI) platforms to be a “meaningful new growth area,” according to its founder and CEO, Ayden Lin. That traffic to its site has increased faster than the retailer initially expected, he told Digital Commerce 360. As a result, Povison has begun incorporating AI search and generative […] The post Povison embraces AI traffic referrals, plans for increase through holidays appeared first on Digital Commerce 360.
There was only a 2% increase in return on ad spend during the Cyber 5 in 2025 for Draco Diamond, according to founder Garrett McMartin. He told Digital Commerce 360 he couldn’t attribute the increase to the Cyber 5 “because it’s not enough of a move.” The Canada-based lab-grown diamond seller has “plenty of months” […] The post Draco Diamond credits AEO, AI traffic trends ahead of Cyber 5 appeared first on Digital Commerce 360.
Builders FirstSource is leading a $25.3 million Series A round of financing for the artificial intelligence (AI)-powered homebuilders and homeowners platform Digs, forming a new partnership as a result. In their commercial agreement, Builders FirstSource and Digs will pursue product development and platform integration over five years. The work will introduce Digs’ AI features to […] The post Builders FirstSource unveils AI platform partnership with Digs appeared first on Digital Commerce 360.
Web-only merchant Soccer.com grew sales significantly in recent months, improving upon year-ago results leading up to, during and after the 2026 World Cup. From March 1 until the World Cup’s Group Stage began in the second week of June, Soccer.com saw a 40% year-over-year increase in revenue, according to Billy Lalor, director of consumer merchandising. […] The post Demand during World Cup boosts sales at Soccer.com appeared first on Digital Commerce 360.
Some of the largest online retailers in North America have reported their ecommerce earnings results over the past week. Parentheses indicate the merchant’s ranking in the Top 2000 Database, if applicable. Retailers are in alphabetical order. The market research tool ranks North America’s largest ecommerce retailers by their annual web sales. Ecommerce earnings results for the […] The post Ecommerce earnings recap: BJ’s Wholesale, Estee Lauder and more appeared first on Digital Commerce 360.
QXO Inc. named its next president and chief operating officer (COO), giving a Sept. 1 start date to the newest member of its executive suite. Ken West, who most recently led Honeywell Process Technology in the CEO role, will join the distributor in an era when QXO acquisitions have increasingly driven sales growth. West will […] The post QXO adds a new president and COO from Honeywell Technologies appeared first on Digital Commerce 360.
Deere & Company grew net sales and revenue during its fiscal Q3 2026 despite inflationary pressures. Christopher Seibert, director of investor relations, characterized the inflationary environment as dynamic. “You think about oil prices, how they move and what that means,” Seibert said. “And also from a tariff perspective, suppliers experiencing tariffs too, they pass that on […] The post Deere grows sales, revenue in Q3, benefiting from tariff refunds appeared first on Digital Commerce 360.
Amazon.com Inc. is expanding its Prime Air drone delivery to five more U.S. metro areas, the online retail giant announced Aug. 19. The fast-delivery service is slated to launch “soon” in the Chicago, Syracuse, Cleveland, Atlanta and Boise markets, with more communities to follow later this year, Amazon said in a blog post. The expansion […] The post Amazon plans drone delivery expansion to 5 more U.S. metro areas appeared first on Digital Commerce 360.
The Michaels Companies expanded its omnichannel offerings with a new custom framing experience. The digital-first approach for U.S. and Canadian customers includes a 3D and augmented reality (AR) frame builder for previewing and purchasing custom frames online before pieces are finished in physical stores. The launch, which also includes more than 200 new ready-made frame […] The post Michaels launches omnichannel custom framing experience with Architectural Digest appeared first on Digital Commerce 360.
The AI Commerce Rankings that Digital Commerce 360 and ReFiBuy launched in July debuted as a new way to understand which online retailers were getting the most help from artificial intelligence, looking not only at how visible they are in AI channels, but also — among other data points — how well their AI-associated reach […] The post Ecommerce Trends: Which online retailers AI is helping the most appeared first on Digital Commerce 360.
Shoppers visiting online retailers’ sites from artificial intelligence referrals are both converting at a higher rate and spending more money than their counterparts not using AI, according to data from Adobe Analytics. Adobe found that shoppers using AI referrals generate 53% more revenue per visit than other shoppers. Additionally, AI-based retail site visits convert at […] The post Adobe: AI-referral traffic spending, converting more than counterparts appeared first on Digital Commerce 360.
The government procurement-focused tech company Glass announced the public release of multiple artificial intelligence (AI)-powered features for G-Commerce, its marketplace website. Glass framed the push as a reintroduction of G-Commerce for the government agencies that use it. Among the new capabilities it is promoting are improvements to search, analytics and flows for requesting quotes. Ultimately, […] The post Glass launches AI-powered upgrades for its government procurement marketplace appeared first on Digital Commerce 360.
Medline Inc. recorded $243 million in net tariff refunds that it realized during its current fiscal year by the end of its Q2. Those funds arrived against the backdrop of an overall net income decline of 58.3% year over year to $139 million for the quarter ended June 27. Despite that decrease, the medical supply […] The post Medline tallies tariff refunds as Q2 sales rise 11.6% appeared first on Digital Commerce 360.
Some of the largest online retailers in North America have reported their ecommerce earnings results this past week. Parentheses indicate the merchant’s ranking in the Top 2000 Database, if applicable. Retailers are in alphabetical order. The market research tool ranks North America’s largest ecommerce retailers by their annual web sales. Ecommerce earnings results for the week […] The post Ecommerce earnings recap: Birkenstock, On and more appeared first on Digital Commerce 360.
Following an Amazon Prime Day period with year-over-year growth in conversion, non-alcoholic beer brand Bero has begun planning for the Cyber 5. Hyojin Park, senior director of ecommerce solutions and growth at Bero, told Digital Commerce 360 that the direct-to-consumer (DTC) brand launched on Amazon in 2025. And in 2026, it benefited from having a […] The post Bero prepares for its third Cyber 5 with channel-based insights appeared first on Digital Commerce 360.
QXO sales growth in its fiscal Q2 2026, which ended June 30, benefited from its multiple acquisitions so far this year. Brad Jacobs, QXO’s CEO, said the company’s Q2 results reflect market conditions. In a statement announcing Q2 earnings, he said QXO has become the second-largest publicly traded building products distributor in North America. QXO […] The post QXO sales in fiscal Q2 rise more than 70% through acquisitions appeared first on Digital Commerce 360.
Amazon.com Inc. said its delivery locker network now includes more than 750 pickup points across 500+ U.S. college campuses, part of an expansion to bring package pickup closer to where students already spend their day. Amazon Locker is the company’s self-service package pickup offering. By placing its kiosks near college dorms, dining halls and academic […] The post Amazon Locker expands to more than 500 college campuses in U.S. appeared first on Digital Commerce 360.
The Kroger Co. hired a new executive to oversee its ecommerce operations, and the move will bring two decades of experience to an important role for the grocer. Nate Faust will formally take on the position of executive vice president and chief ecommerce officer at Kroger as of Sept. 1, the company announced. His appointment […] The post Kroger names new head of ecommerce with experience from Walmart and Jet.com appeared first on Digital Commerce 360.
Home Depot-owned SRS Distribution has entered into an agreement to acquire Lohmiller & Company, a Denver-based wholesale heating, ventilation and air conditioning (HVAC) distributor with four locations in Colorado. The move marks the second addition to SRS’s growing HVAC offerings. The companies did not disclose terms of the deal. SRS was founded in 2008 and […] The post Home Depot-owned SRS expands HVAC distribution with Lohmiller acquisition appeared first on Digital Commerce 360.
Non-alcoholic beer brand Bero has grown its distribution presence, expanding into retailers including Walmart, Kroger and Publix, and it has developed an internal portal to support such B2B processes, according to Declan Duggan, vice president of sales. The brand, which launched in late 2024, also sells through Target, H.E.B., Albertsons and other retailers. Part of […] The post What Bero is doing to further its distribution reach in the U.S. appeared first on Digital Commerce 360.
The Home Depot has announced that Ted Decker, its chair, president and CEO, will take a temporary medical leave of absence. In a press release posted to its website, the company said it expects Decker to return “within the next few months.” It did not specify further. Decker has been with Home Depot since February […] The post Home Depot CEO takes medical leave, retailer announces interim plans appeared first on Digital Commerce 360.
For online retailers that expect to see peak sales arrive during the 2026 holiday season, preparations in the months and year ahead can make or break their end-of-year results. As the back-to-school season gives way to Labor Day weekend, Halloween and eventually the Cyber 5, which includes Thanksgiving and the four days that follow, retailers […] The post Ecommerce Trends: 3 ways online retailers are preparing for the 2026 holiday season appeared first on Digital Commerce 360.
Target Corp. has announced that it’s appointing its first-ever chief AI officer, who begins in the role on Aug. 24. Chandu Nair will become Target’s senior vice president and first chief AI officer, the retailer announced Aug. 11. In the same announcement, Target said Purvi Shah will become senior vice president of user experience. “Technology […] The post Target appoints its first chief AI officer appeared first on Digital Commerce 360.
Outdoor furniture retailer Polywood has been using artificial intelligence (AI) and machine learning to unpack customer trends and strengthen its personalization, according to Ben Spiegel, its chief digital officer. The retailer uses Anthropic’s Claude to help construct its code bases, Spiegel told Digital Commerce 360. He said that it also has developed its own large […] The post How Polywood is using AI to sharpen personalization, conversion appeared first on Digital Commerce 360.
US Foods Holding Corp. went into detail about its plans for digital and artificial intelligence (AI) capabilities as the company reported net sales growth for its fiscal Q2 ended June 27. The distributor reported that Q2 net sales increased by 4.5% year over year to $10.5 billion. Over the same period, gross profit expanded by […] The post US Foods highlights AI investments as Q2 sales grow 4.5% appeared first on Digital Commerce 360.
Etsy CEO Kruti Goyal said she thinks about artificial intelligence (AI) in three ways: making the online marketplace more personal and more discoverable, while learning how the next generation of the shopping experience is going to evolve. She noted that agentic AI experiences still account for less than 1% of Etsy’s overall traffic as of […] The post 3 ways Etsy is investing in AI, according to its CEO appeared first on Digital Commerce 360.
Ferguson Enterprises Inc. continued to pursue growth through acquisition during its fiscal second quarter ended June 30, capping a Q2 that preceded its latest $1.6 billion deal to acquire FloWorks. The North American plumbing and heating, ventilation and air conditioning (HVAC) distributor grew its sales by 4.6% year over year to $8.8 billion in Q2. […] The post Ferguson completes 5 acquisitions as Q2 sales rise 4.6% appeared first on Digital Commerce 360.
Hydration brand Liquid I.V. continued to grow its sales on Amazon during Prime Day, but it is also testing ways to increase its direct-to-consumer (DTC) ecommerce business. That involves finding ways to differentiate the brand’s DTC and wholesale offerings, according to Danielle Grover, senior director of ecommerce at Liquid I.V. “Summer season is definitely our […] The post Liquid I.V. applies Prime Day insights to DTC ecommerce sales appeared first on Digital Commerce 360.
Keys Inc. is expanding its software ecosystem to include a full procurement network, it announced Aug. 7. The system will allow locksmiths to identify, source, compare and order automotive keys directly through its app without contacting distributors by phone. Keys is an artificial intelligence (AI)-powered platform serving the U.S. locksmith and roadside service industry. The […] The post Keys Inc. builds AI-powered parts marketplace appeared first on Digital Commerce 360.
Upon marking back-to-back quarters of revenue growth in its fiscal Q2 2026, Bed Bath & Beyond Inc. announced it will rebrand as Neighborhood Intelligence, moving to Nashville and entering the Nasdaq. The company said it will operate under its new ticker NXH on the Nasdaq starting Aug. 17. It will continue to operate as Bed […] The post Bed Bath & Beyond grows revenue in Q2, plans rebrand to Neighborhood Intelligence appeared first on Digital Commerce 360.
Foodservice industry distributor Sysco Corp. closed out its fiscal 2026 on a high note, posting fourth-quarter sales of $22.1 billion, a 4.7% year-over-year increase. The company CEO expects artificial intelligence (AI) to fuel additional growth in the months ahead. For its full year 2026, Sysco sales reached $84.6 billion, up 3.9% from its fiscal 2025 […] The post Sysco expands AI push after posting $22.1 billion in Q4 sales appeared first on Digital Commerce 360.
On Shopify’s Q2 earnings call with analysts, president Harley Finkelstein said the ecommerce platform and its ecosystem are “well-suited to this agentic era” of artificial intelligence (AI). Finkelstein said Shopify has been investing in the search index for about two years. It has been going through 20 years of commerce data from more than 1 […] The post How Shopify is approaching agentic AI so far in 2026 appeared first on Digital Commerce 360.
Ahold Delhaize USA is partnering with Pear Commerce on a new ecommerce integration, the grocery retailer announced. Shoppers will be able to add grocery items to their online carts directly from consumer packaged goods (CPG) brand websites, shoppable recipes and store locator tools. The collaboration, announced July 29, covers all five of Ahold Delhaize USA’s […] The post Ahold Delhaize USA adds Pear Commerce to connect CPG content to online grocery carts appeared first on Digital Commerce 360.
New survey results show that retailers are not the only ones preparing for the 2026 holiday season. Online shoppers are thinking ahead — and their answers about how and when they expect to shop have implications for merchants. Digital Commerce 360 and Bizrate Insights surveyed 1,018 online shoppers in July, asking them about how much […] The post Ecommerce Trends: What online shoppers said will matter in 2026 holiday survey results appeared first on Digital Commerce 360.
Sponsor content is created on behalf of and in collaboration with Bazoom by DigitalCommerce360. Our editorial staff is not involved in the creation of the sponsored content. Round-the-clock support looks like a simple hiring problem: three shifts instead of one, so roughly triple the payroll. In practice, mid-market retailers often discover that the real costs […] The post What 24/7 actually costs: the operational anatomy of round-the-clock support for mid-market retailers appeared first on Digital Commerce 360.
Global supply chain and fulfillment platform ShipBob has introduced an artificial intelligence (AI) suite to connect to merchants’ live operations using either its agent, Bobby, or Anthropic’s Claude. ShipBob said it has built its fulfillment technology stack internally. That stack can now “bring an end-to-end AI layer across its entire operations,” the company said in […] The post ShipBob adds Claude-integrated AI to in-house fulfillment tech suite appeared first on Digital Commerce 360.
Kohl’s unveiled its latest artificial intelligence (AI) tool, urging back-to-school shoppers to give the technology a try for school supplies recommendations and other use cases. The Kohl’s AI assistant, which was built using Google Cloud’s Gemini Enterprise for Customer Experience, according to the retailer, follows the retailer’s Mother’s Day Gift Finder as the company looks […] The post Kohl’s debuts Gemini-powered AI assistant in time for back-to-school shopping appeared first on Digital Commerce 360.
Wayfair CEO Niraj Shah credited the retailer’s Perigold luxury banner and how it applies artificial intelligence (AI) with helping to drive the company’s momentum as revenue grew in its fiscal Q2. Wayfair launched the Perigold brand in 2017 as a way to target high-income households in the U.S., Shah shared on the retailer’s Q2 earnings […] The post Wayfair credits Perigold, AI with driving momentum appeared first on Digital Commerce 360.
Boot Barn has grown its ecommerce sales in its fiscal Q1 2027, which ended June 27, 2026, crediting its omnichannel capabilities. On its quarterly earnings call, CEO John Hazen said Boot Barn is seeing strong adoption of buy online, pick up in store (BOPIS) and ship-to-store offerings. In its fiscal Q1, Boot Barn ecommerce sales […] The post Boot Barn ecommerce sales rise in Q1 via omnichannel offerings appeared first on Digital Commerce 360.
Furniture retailer Povison did not build a dedicated promotion tied to Amazon Prime Day, yet it still experienced a sales boost from it — but it won’t be taking the same approach during the holidays. The latest Amazon Prime Day sale ran from June 23 through June 26, shifting from its typical two-day run time […] The post Povison benefits from Prime Day effect, plans ahead for Cyber 5 appeared first on Digital Commerce 360.
ADI Global Distribution began trading on the New York Stock Exchange on Aug. 4, completing its spinoff from former parent company Resideo. The specialty distributor for low-voltage products followed a timeline, which Resideo previously outlined. That plan called for ADI to become independent in the second half of 2026, with Aug. 4 later announced as […] The post ADI completes spinoff from Resideo appeared first on Digital Commerce 360.
Sponsor content is created on behalf of and in collaboration with Bazoom by DigitalCommerce360. Our editorial staff is not involved in the creation of the sponsored content. If you run an ecommerce brand, conversion rate probably sits near the top of your dashboard, and that makes perfect sense. You need visitors to become customers, so […] The post Why ecommerce brands are investing in brand identity, not just conversion rate appeared first on Digital Commerce 360.
Distributor Wesco International announced record quarterly earnings results for its fiscal Q2 ended June 30, citing swelling demand from its artificial intelligence (AI) data center customers. Altogether, Wesco recorded $6.7 billion in net sales, up 13% from a year earlier. In the meantime, the business-to-business (B2B) distribution, logistics services and supply chain solutions provider saw […] The post Wesco data center sales grow 45% in Q2 as its own AI investments proceed appeared first on Digital Commerce 360.
Salesforce is investing in Callimacus, the artificial intelligence-powered platform developed by luxury retailer Brunello Cucinelli’s Solomei AI team, betting that AI-generated shopping experiences could reshape how brands engage online shoppers. Callimacus was designed to ditch traditional website navigation in favor of AI-generated experiences composed in real time for each visitor. Now, Salesforce will support its […] The post Salesforce fashions an agentic future with Brunello Cucinelli’s Callimacus appeared first on Digital Commerce 360.
Lululemon Athletica is keeping artificial intelligence front and center in its plans for 2026 — and the athleisure brand has been investing and hiring as it outlines how it is using AI to achieve results across customer service, merchandise and more. In 2025, the company appointed its first chief AI and technology officer, naming Ranju […] The post Ecommerce Trends: How Lululemon is using AI appeared first on Digital Commerce 360.