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Best Buy opens up gift-buying and discover through ChatGPT ahead of holidays

Wednesday, September 16, 2026Beth DuckettView original

Best Buy is bringing ChatGPT into its holiday shopping strategy, giving customers another way to find gifts and buy products without leaving the AI platform. In a Sept. 14 blog post, Best Buy noted that shoppers can “find gift ideas and shop Best Buy products through ChatGPT,” including completing purchases directly in the chat interface. […]

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