Digital Commerce 360news

How Polywood is using AI to sharpen personalization, conversion

Wednesday, August 12, 2026Abbas HaleemView original

Outdoor furniture retailer Polywood has been using artificial intelligence (AI) and machine learning to unpack customer trends and strengthen its personalization, according to Ben Spiegel, its chief digital officer. The retailer uses Anthropic’s Claude to help construct its code bases, Spiegel told Digital Commerce 360. He said that it also has developed its own large […]

The post How Polywood is using AI to sharpen personalization, conversion appeared first on Digital Commerce 360.