What 24/7 actually costs: the operational anatomy of round-the-clock support for mid-market retailers

Sponsor content is created on behalf of and in collaboration with Bazoom by DigitalCommerce360. Our editorial staff is not involved in the creation of the sponsored content. Round-the-clock support looks like a simple hiring problem: three shifts instead of one, so roughly triple the payroll. In practice, mid-market retailers often discover that the real costs […]

The post What 24/7 actually costs: the operational anatomy of round-the-clock support for mid-market retailers appeared first on Digital Commerce 360.