How Chipotle Scales Culture Across 130,000 Employees Without Losing Standards

Monday, January 12, 2026Jacob MorganView original
PodcastChipotle cultureCHRO and COO alignmentmastering the mundaneoperational discipline leadershipscaling company culture

Scaling culture across 130,000 employees sounds impossible—unless discipline beats charisma. Chipotle’s COO reveals how mastering the mundane, hiring for happiness, and one scorecard make it work.

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