Jacob Morgan | Best-Selling Author, Speaker, & Futurist | Leadership | Future of Work | Employee Experience

4/27/2026

Most change efforts fail for one reason: leaders move faster than their people. Markel CHRO breaks down the ABCS framework, the empathy gap, and why AI makes this leadership challenge harder The post Why Most Companies Collapse Under Change | CHRO of Markel appeared first on Jacob Morgan | Best-Selling Author, Speaker, & Futurist | Leadership | Future of Work | Employee Experience.

4/20/2026

How do you move 20,000 people from AI fear to 90% adoption? CHRO Lisa Coulson breaks down Principal Financial’s strategy used to build a massive, AI-literate global workforce. The post How To Build A Massive AI-Literate Workforce & Prepare For The Future of Work – Lisa Coulson, CHRO, Principal Financial Group appeared first on Jacob Morgan | Best-Selling Author, Speaker, & Futurist | Leadership | Future of Work | Employee Experience.

4/13/2026

As AI scales, the risk of losing your human-centered culture grows. Ally CHRO Kathie Patterson shares how to balance high-tech tools with high-touch leadership to keep your organization’s “humanness.” The post Maintaining “Humanness” in a Technology & AI-Driven Workplace – W/ Ally Financial CHRO Kathie Patterson appeared first on Jacob Morgan | Best-Selling Author, Speaker, & Futurist | Leadership | Future of Work | Employee Experience.

4/6/2026

AI is redefining performance at work. Inside Newell Brands, CHRO Tracy Platt explains how the company is building AI literacy, outcome-based accountability, and a culture ready for constant change. The post How Newell Brands Is Operationalizing a High-Performance Culture in the Middle of AI Disruption (CHRO Tracy Platt) appeared first on Jacob Morgan | Best-Selling Author, Speaker, & Futurist | Leadership | Future of Work | Employee Experience.

3/30/2026

Q1 2026 was a "hard reset" for work. From a $1T software sell-off to Citi’s "results over effort" mandate, the gap between legacy systems and the AI reality has collapsed. Are you ready to rebuild? The post Best of Q1 2026: The $1T Market Crash, Citi’s Results Mandate, and the AI Revolution at Amazon, Accenture, and Workday appeared first on Jacob Morgan | Best-Selling Author, Speaker, & Futurist | Leadership | Future of Work | Employee Experience.

3/23/2026

How does Microsoft lead 220k people through an AI shift? CPO Amy Coleman explains why the real unlock isn’t tech—it’s the cultural courage for even senior leaders to become beginners again. The post Microsoft’s Chief People Officer Reveals the Playbook on Scaling AI Without Losing Trust appeared first on Jacob Morgan | Best-Selling Author, Speaker, & Futurist | Leadership | Future of Work | Employee Experience.

3/16/2026

Leading is changing. Emily Field, CPO of LPL Financial, shares the new rules for people leaders to use AI as a "power assist" and build a future-ready leadership operating system. The post The New Rules for People Leaders in an AI-Integrated Workplace – Chief People Officer of LPL Financial appeared first on Jacob Morgan | Best-Selling Author, Speaker, & Futurist | Leadership | Future of Work | Employee Experience.

3/9/2026

AI is 70% people and 30% tools. Learn how Lumen’s CPO Ana White is moving from "know-it-all" leaders to a future where humans and agents work side-by-side with courage and learning agility. The post How Lumen is Preparing Leaders for Humans + AI Agents (with EVP & CPO Ana White) appeared first on Jacob Morgan | Best-Selling Author, Speaker, & Futurist | Leadership | Future of Work | Employee Experience.

3/2/2026

With trust in degrees at an all-time low and a $2 trillion debt crisis looming, the "pedigree proxy" is dead. Here is how to stop paying the "innovation tax" and find the next generation of talent. The post Solving the $2 Trillion Student Debt Crisis with U.S. News & World Report CEO Eric Gertler appeared first on Jacob Morgan | Best-Selling Author, Speaker, & Futurist | Leadership | Future of Work | Employee Experience.

2/23/2026

Investing in the frontline isn't just a HR strategy—it’s the engine of customer experience. Spectrum’s Paul Marchand shares how empowering workers drives the "flywheel" of business growth. The post Why the Frontline Workforce is the Future of Work (And How Spectrum Is Proving It) appeared first on Jacob Morgan | Best-Selling Author, Speaker, & Futurist | Leadership | Future of Work | Employee Experience.

2/16/2026

How does "Amazon's landlord" scale AI? CHRO Nathaalie Carey reveals why prioritizing innovation over governance led to 95% adoption and why human creativity is the ultimate differentiator. The post The Future of Human Work: Prologis’ CHRO on AI, Creativity, and Continuous Learning appeared first on Jacob Morgan | Best-Selling Author, Speaker, & Futurist | Leadership | Future of Work | Employee Experience.

2/9/2026

How do you scale a global company without losing speed or accountability? Coinbase CPO L.J. Brock shares the frameworks—from DRIs to "revisit conditions"—that make remote-first work at scale. The post How Coinbase Turned Accountability Into a Competitive Advantage appeared first on Jacob Morgan | Best-Selling Author, Speaker, & Futurist | Leadership | Future of Work | Employee Experience.

2/2/2026

Wall Street called it the "worst deal in a decade." Here is how NRG’s leadership ignored the noise, preserved a culture, and turned a 25% stock drop into a 420% gain. The post How NRG Balanced Cultural Preservation and Strategic Growth During a High-Stakes Acquisition appeared first on Jacob Morgan | Best-Selling Author, Speaker, & Futurist | Leadership | Future of Work | Employee Experience.

1/26/2026

AI is driving short-term efficiency, but it may be quietly dismantling your leadership pipeline. This article explores how automation, if mismanaged, creates long-term leadership risk for CHROs. The post Why Using AI for Short Term Efficiency Might Be Accidentally Killing Your Future Leaders appeared first on Jacob Morgan | Best-Selling Author, Speaker, & Futurist | Leadership | Future of Work | Employee Experience.

1/19/2026

It’s easy to pilot AI. It’s harder to change how 24,000 people work every day. CHRO Joanne Rodgers shares behind the scenes of how New York Life made human-centered AI scale—and actually stick. The post New York Life CHRO on How to Manage Human-Centered AI at Enterprise Scale appeared first on Jacob Morgan | Best-Selling Author, Speaker, & Futurist | Leadership | Future of Work | Employee Experience.

1/12/2026

Scaling culture across 130,000 employees sounds impossible—unless discipline beats charisma. Chipotle’s COO reveals how mastering the mundane, hiring for happiness, and one scorecard make it work. The post How Chipotle Scales Culture Across 130,000 Employees Without Losing Standards appeared first on Jacob Morgan | Best-Selling Author, Speaker, & Futurist | Leadership | Future of Work | Employee Experience.

1/5/2026

CEO succession isn’t a last-minute decision. Go behind the scenes of how CHROs design multi-year leadership transitions with Williams CHRO Debbie Pickle. The post Behind the Scenes of a CEO Succession Planning: How Organizations Decide Who Leads Next with Debbie Pickle, CHRO of Williams appeared first on Jacob Morgan | Best-Selling Author, Speaker, & Futurist | Leadership | Future of Work | Employee Experience.

12/29/2025

Future-ready leadership isn’t about more tech or tighter systems, but building human agency. Here’s what an entrepreneur, a scientist, and a security chief reveal about leading the future of work. The post What an Entrepreneur, a Scientist, and a Security Chief Teach About Future-Ready Leadership appeared first on Jacob Morgan | Best-Selling Author, Speaker, & Futurist | Leadership | Future of Work | Employee Experience.

12/22/2025

A 200-year-old railroad using AI to redesign work, safety, and leadership? Inside Norfolk Southern’s surprising transformation with CHRO Annie Adams. The post Inside the AI and Innovation Transformation of a 200 Year Old Railroad Company appeared first on Jacob Morgan | Best-Selling Author, Speaker, & Futurist | Leadership | Future of Work | Employee Experience.

12/14/2025

Generative AI can elevate work or quietly erode what makes it meaningful. Here’s how leaders can adopt AI without sacrificing creativity, ownership, or human connection. The post How to Embrace Generative AI Without Automating the “Soul” of Work appeared first on Jacob Morgan | Best-Selling Author, Speaker, & Futurist | Leadership | Future of Work | Employee Experience.

12/8/2025

As AI reshapes every corner of work, most leaders overlook the threat to culture and human connection. Western Digital’s CHRO shares the strategy that will help organizations stay human as they modernize. The post The CHRO of a $50B Tech Giant Reveals the One Strategy That Will Outlast AI appeared first on Jacob Morgan | Best-Selling Author, Speaker, & Futurist | Leadership | Future of Work | Employee Experience.

12/1/2025

At IFF, AI isn’t replacing people—it’s amplifying them. Chief People & Culture Officer Deborah Borg reveals how blending data, empathy, and creativity is redefining what talent means in the age of AI. The post How IFF is Blending AI and Human Creativity to Redefine the Future of Talent Today appeared first on Jacob Morgan | Best-Selling Author, Speaker, & Futurist | Leadership | Future of Work | Employee Experience.

11/24/2025

McKinsey Senior Partner Kurt Strovink reveals how top CEOs stay relevant, resilient, and ready for what’s next by mastering the four seasons of leadership. The post How Top CEOs Stay Relevant, Resilient, and Ready for What’s Next appeared first on Jacob Morgan | Best-Selling Author, Speaker, & Futurist | Leadership | Future of Work | Employee Experience.

11/17/2025

CAVA’s Chief People Officer shares how a fast-growing restaurant brand scaled its culture without losing its soul—by turning mission, values, and behaviors into daily, measurable actions. The post CAVA’s Chief People Officer on How to Turn Culture Into Action appeared first on Jacob Morgan | Best-Selling Author, Speaker, & Futurist | Leadership | Future of Work | Employee Experience.

11/10/2025

As AI transforms every corner of business, Uber’s CTO reveals how to scale innovation without losing humanity, and what every leader can learn about staying human through the AI revolution. The post Uber’s Chief Technology Officer Reveals The Secrets To Staying Human Throughout the AI Revolution appeared first on Jacob Morgan | Best-Selling Author, Speaker, & Futurist | Leadership | Future of Work | Employee Experience.

11/3/2025

AI is transforming HR from managing people to designing the workforce of the future. Learn what every CHRO needs to know to build a true skill-based organization. The post What Every CHRO Must Know About Building a Skill-Based Organization with AI appeared first on Jacob Morgan | Best-Selling Author, Speaker, & Futurist | Leadership | Future of Work | Employee Experience.

10/27/2025

AI is reshaping work, but at Novartis, CHRO Rob Kowalski is proving the future of HR starts with designing organizations that stay deeply human. The post CHRO Rob Kowalski On How Novartis Is Reimagining HR With Human-Centered Experiences appeared first on Jacob Morgan | Best-Selling Author, Speaker, & Futurist | Leadership | Future of Work | Employee Experience.

10/20/2025

http://traffic.libsyn.com/futureofworkpodcast/Audio_-_Richard_Fain_-_Ready.mp3 Do you want to sponsor this newsletter with over 370,000 subscribers, my podcast, or other content? Reach out to […] The post The Counterintuitive Hiring Secret That Built Royal Caribbean’s $16B ‘Culture of Wow’ appeared first on Jacob Morgan | Best-Selling Author, Speaker, & Futurist | Leadership | Future of Work | Employee Experience.

10/13/2025

What if the key to scaling a multibillion-dollar company isn’t strategy or technology—but how much you care? Bob Chapman proves that treating employees like family can drive extraordinary growth. The post How Barry-Wehmiller Grew from $18M to $4B by Treating Employees Like Family appeared first on Jacob Morgan | Best-Selling Author, Speaker, & Futurist | Leadership | Future of Work | Employee Experience.

10/6/2025

Culture and AI aren’t separate challenges anymore. CHROs must shape both at once. Booking Holdings’ Paulo Pisano shares how clarity, intentionality, and curiosity make the difference. The post Booking Holdings’ CHRO on Leading 24,000 Employees at the Crossroads of Culture and AI appeared first on Jacob Morgan | Best-Selling Author, Speaker, & Futurist | Leadership | Future of Work | Employee Experience.

9/29/2025

Discover what Mercer’s CEO Pat Tomlinson reveals about the sacrifices of leadership, shifting workforce trends, and why redesigning work is key to the future. The post What Leaders Must Know About AI Workplaces and Timeless Human Skills appeared first on Jacob Morgan | Best-Selling Author, Speaker, & Futurist | Leadership | Future of Work | Employee Experience.

9/22/2025

Great leaders don’t chase comfort—they carry the harder burden. CEO Patrick Lencioni shares why sacrifice, clarity, and accountability separate the best from the rest. The post Marriott’s CHRO on Tech, Humanity, and Building a Future-Ready Workforce appeared first on Jacob Morgan | Best-Selling Author, Speaker, & Futurist | Leadership | Future of Work | Employee Experience.

9/15/2025

Great leaders don’t chase comfort—they carry the harder burden. CEO Patrick Lencioni shares why sacrifice, clarity, and accountability separate the best from the rest. The post Patrick Lencioni Shares What Separates Great Leaders From the Rest appeared first on Jacob Morgan | Best-Selling Author, Speaker, & Futurist | Leadership | Future of Work | Employee Experience.

9/8/2025

Discover what Mercer’s CEO Pat Tomlinson reveals about the sacrifices of leadership, shifting workforce trends, and why redesigning work is key to the future. The post What Mercer’s CEO Reveals About Work Ethic, Cultural Shifts, and the Future of Work appeared first on Jacob Morgan | Best-Selling Author, Speaker, & Futurist | Leadership | Future of Work | Employee Experience.

9/2/2025

AI is reshaping how we work, but hype and fear often overshadow reality. Here’s how leaders can balance innovation with human judgment to guide their people through the AI era. The post Is The Future of Work Ready for AI? Balancing AI’s Potential and Risks with GoTo’s Chief Commercial Officer appeared first on Jacob Morgan | Best-Selling Author, Speaker, & Futurist | Leadership | Future of Work | Employee Experience.

8/25/2025

Risk isn’t something to avoid—it’s something to master. In this episode, Risk Expert Jim McCormick shares how leaders can turn uncertainty into innovation, agility, and growth. The post What a Skydiving Hall of Famer Can Teach Leaders About Turning Risk Into Opportunity appeared first on Jacob Morgan | Best-Selling Author, Speaker, & Futurist | Leadership | Future of Work | Employee Experience.

8/23/2025

Learn how to turn conflict from something you dread into a tool for stronger relationships, better culture, and more effective leadership—all without losing your cool, connections, or career. The post How to Handle Conflicts Without Losing Your Cool, Your Relationships, or Your Job with Harvard’s Senior Fellow appeared first on Jacob Morgan | Best-Selling Author, Speaker, & Futurist | Leadership | Future of Work | Employee Experience.

8/11/2025

As AI advances, the real leadership edge isn’t technical skills. It’s empathy, trust, and communication. Here’s how to future-proof your people by focusing on what machines can’t replace. The post Why Empathy, Trust, and Communication Are Every Leader’s Advantage in the Age of AI appeared first on Jacob Morgan | Best-Selling Author, Speaker, & Futurist | Leadership | Future of Work | Employee Experience.

8/8/2025

Ranking Kasyn On The Internet Luty 2025 Najlepsze Kasyna Internetowe Content Czy Żeby Grać W Kasynie On-line, Muszę Wpłacić Depozyt? […] The post Kasyno Online T Polsce 2025 Najlepsze Kasyna Internetowe appeared first on Jacob Morgan | Best-Selling Author, Speaker, & Futurist | Leadership | Future of Work | Employee Experience.

8/5/2025

Beste Internet Casinos Online Österreich 2025 Content Bonusprogramm: 7/10 Punkte Land-based Casinos In Australia Klassische Tischspiele: Different Roulette Games, Blackjack […] The post Casino Spiele Kostenlos Tidak Bermodal Spielautomaten Online appeared first on Jacob Morgan | Best-Selling Author, Speaker, & Futurist | Leadership | Future of Work | Employee Experience.

8/4/2025

Strategy won't fix any leadership challenges if it’s often fear that’s in the way. Learn how to lead from trust, not threat, and take radical responsibility for real impact. The post Stop Leading from Fear: How Taking Radical Responsibility Can Stop the Cycle of Drama at Work appeared first on Jacob Morgan | Best-Selling Author, Speaker, & Futurist | Leadership | Future of Work | Employee Experience.

7/28/2025

AI is moving faster than most leaders can keep up. In this article, learn how to build the leadership mindset you need to stay relevant, adapt fast, and thrive in an AI-driven world. The post The Leadership Mindset You Need in an AI-Driven World appeared first on Jacob Morgan | Best-Selling Author, Speaker, & Futurist | Leadership | Future of Work | Employee Experience.

7/21/2025

Avoiding tough conversations can cost you trust, performance, and respect. Here’s how to handle them with confidence and care, without losing your team in the process. The post The Right Way to Handle Tough Conversations Without Losing Your Team appeared first on Jacob Morgan | Best-Selling Author, Speaker, & Futurist | Leadership | Future of Work | Employee Experience.

7/14/2025

Most change efforts fail because leaders focus on persuasion, not influence. Here’s how to use the Six Sources of Influence to drive behavior change that actually sticks. The post How to Use The Six Sources of Influence to Create Behavior Change That Lasts appeared first on Jacob Morgan | Best-Selling Author, Speaker, & Futurist | Leadership | Future of Work | Employee Experience.

7/7/2025

Learn CEO readiness, AI fluency, and hybrid work strategy from Mark Thompson, Dr. Michael Chui, and Dr. Nicholas Bloom to futureproof your leadership. The post What Every Leader Needs to Know About AI, CEO Readiness, and Getting Hybrid Work Right appeared first on Jacob Morgan | Best-Selling Author, Speaker, & Futurist | Leadership | Future of Work | Employee Experience.

6/30/2025

NYT's Peter Goodman breaks down global supply chain disruption, just-in-time inventory failures, and how leaders can build resilient supply chains. The post The Shocking Truth Behind Empty Shelves and a Broken Global Trade System appeared first on Jacob Morgan | Best-Selling Author, Speaker, & Futurist | Leadership | Future of Work | Employee Experience.

6/23/2025

College isn’t just about getting a degree anymore—it’s about staying relevant. Here's how Kettering University is preparing students for AI, tech, and jobs that don’t even exist yet. The post How Kettering University Prepares Students for AI, Tech & Jobs of Tomorrow appeared first on Jacob Morgan | Best-Selling Author, Speaker, & Futurist | Leadership | Future of Work | Employee Experience.

6/16/2025

AI is already making choices for you—without asking. Find out what that means for your organization’s future and how to lead in an AI-first world with Babak Hodjat, CTO of AI at Cognizant. The post The Black Box of AI: What the World’s Leading Expert Says We Still Don’t Know appeared first on Jacob Morgan | Best-Selling Author, Speaker, & Futurist | Leadership | Future of Work | Employee Experience.

6/9/2025

Discover how Workhuman’s KeyAnna Schmiedl redefines kind leadership, workplace accountability, and HR’s role in shaping the future of work culture. The post Workhuman’s Chief Human Experience Officer on Why Nice Leaders Create Weak Teams and How to Build a Resilient Culture appeared first on Jacob Morgan | Best-Selling Author, Speaker, & Futurist | Leadership | Future of Work | Employee Experience.

6/2/2025

AI is a powerful tool, but it also opens the door to new cybersecurity risks. Amazon’s SVP Steve Schmidt shares how leaders can build AI-resilient cultures and stay ahead of evolving threats. The post How Amazon’s Cybersecurity Chief Says Leaders Should Prepare for AI Threats appeared first on Jacob Morgan | Best-Selling Author, Speaker, & Futurist | Leadership | Future of Work | Employee Experience.

5/26/2025

What does it take to lead an $84B company with 100,000 people without losing your humanity? Sam’s Club CEO Chris Nicholas shares how purpose, grit, and trust drive leadership at scale. The post How Sam’s Club CEO Leads an $84B Company Without Losing Humanity appeared first on Jacob Morgan | Best-Selling Author, Speaker, & Futurist | Leadership | Future of Work | Employee Experience.

5/19/2025

Most leaders are using outdated playbooks in a workplace that has radically changed. Here’s what you need to lead effectively in 2025: from attributes to teamship to AI fluency. The post Lead Like It’s 2025: What Today’s Leaders Must Add to their Toolkit appeared first on Jacob Morgan | Best-Selling Author, Speaker, & Futurist | Leadership | Future of Work | Employee Experience.

5/16/2025

In a rapidly evolving work landscape, traditional employee experience initiatives fall short. To truly attract and retain top talent, organizations must rethink how they approach workplace culture, technology, and physical space. This article explores the key pillars of a future-ready workplace and shares strategies to create an environment where employees truly want to belong. The post Redefining Employee Experience and How to Develop a REAL Future Ready Workplace appeared first on Jacob Morgan | Best-Selling Author, Speaker, & Futurist | Leadership | Future of Work | Employee Experience.

5/15/2025

Discover how modern CHROs are expanding their strategic focus to include global tariffs, AI, healthcare challenges, and economic signals, shaping the future of workforce resilience and talent management. The post From Tariffs to Talent: Why CHROs Are Expanding Their Strategic Radar appeared first on Jacob Morgan | Best-Selling Author, Speaker, & Futurist | Leadership | Future of Work | Employee Experience.

5/12/2025

Is the American Dream dead or are we just seeing it through the wrong lens? Matson Money CEO Mark Matson shares how leaders can revive it by shifting mindsets at work. The post How Leaders Can Reignite the American Dream at Work with Entrepreneur Mark Matson appeared first on Jacob Morgan | Best-Selling Author, Speaker, & Futurist | Leadership | Future of Work | Employee Experience.