New York Life CHRO on How to Manage Human-Centered AI at Enterprise Scale

Monday, January 19, 2026Jacob MorganView original
PodcastAI and employee experienceAI change managementCHRO AI strategyenterprise AI adoptionhuman-centered AI

It’s easy to pilot AI. It’s harder to change how 24,000 people work every day. CHRO Joanne Rodgers shares behind the scenes of how New York Life made human-centered AI scale—and actually stick.

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