When CrowdStrike failed, this communicator eased the chaos at Providence Health

Translating complex messages into clarity. Melissa Tizon, chief communications officer at Providence Health & Services, received a phone call at 11 p.m. She ignored it the first time. “I thought it was a butt dial,” she said. “But then (they) called again, so I knew that I should probably pick this up.” On the other […]

The post When CrowdStrike failed, this communicator eased the chaos at Providence Health appeared first on PR Daily.